Our Pledge to Our Patients: Our Most Valuable Behaviors
What You Can Expect From Us
At MOTION your experience and outcomes matter. These are the values our teams live by to make sure you feel supported, respected, and cared for.
We Strive to Create a Warm, Welcoming Environment
From the moment you walk in, you’ll be greeted with a smile—by everyone. No matter whose patient you are, we believe in making every person feel seen, valued, and at home.
We Take Pride in Our Space and Your Experience
We treat our clinic like it's all of ours—because it is. That means a clean, safe, and organized space, every time. Behind the scenes, we work as a team to make sure everything runs smoothly, so your focus stays on healing.
All Clinicians Pay Attention and Step In When Needed
You're never just a number here. We keep an eye out to make sure you're moving safely, doing exercises correctly, and getting help the moment you need it.
We Keep You in the Loop
At every step of your recovery, we’ll keep you informed. You’ll know how you're progressing, what to expect next, and what we're working toward together. We believe your understanding builds your success.
We Stay Present With You
We don’t hide behind laptops. When we're documenting your progress, we stay close and connected so your session stays personal, interactive, and all about you.
We Believe in Learning—So You Get the Best
You may see team members observing each other or learning from complex cases. That’s because we’re always growing as professionals—so we can provide you with the highest-quality care.
We Follow Through On What We Promise
If we say we’ll do something for you—follow up, provide exercises, make a referral—we’ll get it done. You can count on us to follow through, every time.
We Plan Ahead for You
Your journey matters to us. We look ahead to make sure your care plan stays on track, appointments are organized, and your needs are anticipated in advance.
We Handle Every Conversation With Care
Sometimes progress can be hard. If we need to have tough conversations—about attendance, effort, or expectations—we promise to do it with respect, compassion, and your best interest at heart.
We’re Here For You—Every Step of the Way
From your first visit to your final milestone, we’re in this with you. That’s our commitment.