Frequently Asked Questions

General

• What specialties do you offer?

  Our therapists are all fully licensed physical and occupational therapists, and many have additional specialty certifications in areas like pelvic floor therapy, orthopedics, hand therapy, and vestibular rehabilitation. Some of our locations also have licensed Physical Therapist Assistants (PTAs), who are highly trained and licensed professionals. Because each MOTION clinic offers different specialties, we encourage you to visit our location page to learn more about each clinic’s staff, their certifications, and the specific services available near you.

• How do you communicate with my doctor?

  We believe in teamwork when it comes to your recovery. Our therapists regularly share updates with your doctor, including your initial evaluation and progress notes. If needed, we also reach out via phone or fax. This ensures your treatment plan is consistent with your doctor’s recommendations and that you receive continuity of care from all professionals supporting you.

• I received a referral for physical therapy. What happens next?

  You can simply request an appointment online or call us to speak with a new patient liaison. If you received a referral, please bring it with you on your first visit. Our front desk team will help with insurance verification and make sure your plan of care is aligned with your doctor’s recommendation.

• Do I need a referral from a doctor for physical therapy?

  No referral is required to start physical therapy at MOTION. We offer direct access, which means you can schedule an appointment without first seeing your doctor. However, some insurance plans may still require a referral. Medicare, Medicaid, and No- Fault cases are not eligible for Direct Access. It’s always a good idea to check your specific plan or call our team for assistance.

• What is a physical therapy home exercise plan (HEP)?

  HEP stands for home exercise program, and it’s a vital part of any treatment plan. It’s one of the most important aspects of physical therapy. If you started anything new in life: a workout, a new job, a new hobby, etc, you would benefit immensely from doing it every day as opposed to a couple times per week. It will usually take 10-15 minutes of your time at home to engage in a few stretches / exercises that will compliment the progress you make in our office. Don’t worry, they generally require little to no equipment, and equipment will be provided to you if you need it (such as an exercise band).

• What should I wear to physical therapy?

  You should wear loose clothes that make it easy to move. We also recommend sneakers. Workout clothes will work, but any comfortable clothing will work fine. Plan on giving your therapist access to your area of concern. The less your clothes restrict your movement and the more comfortable you are, the better. Shorts, yoga pants, or athletic / loose fitting pants and a tee shirt are all good options.

• What are our credentials?

  Our therapists are fully licensed physical therapists. If you are wondering about the specific staff in your clinic, please visit the location page for your area and read the bios. We also employ several physical therapist assistants (PTA’s), at our locations. These professionals are also licensed and highly qualified to assist you in your treatment.

• Do you communicate with my doctor?

  Yes, we regularly communicate with your doctor. This includes initial evaluations and occasional progress notes. This is to:

  1. Ensure that the treatment you receive is consistent with what your doctor is recommending.
  2. Maintain a continuity of care between the professionals who are helping you.

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