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Telehealth Physical & Occupational TherapyMOTION on the GO

Telehealth therapy allows you to connect with a licensed therapist by video from the comfort of your own home. Using a phone, tablet, or computer, you can receive the same expert guidance, exercise instruction, and one-on-one attention as an in-person visit without the commute. At MOTION, our telehealth program, MOTION on the GO, ensures you receive the same quality of care you would expect from any of our clinic locations. 

When MOTION on the Go May Be a Good Fit

Telehealth therapy may be helpful if you: 

  • Have a busy schedule that makes in-clinic visits difficult 
  • Have transportation challenges or live far from one of our clinic locations 
  • Are recovering from an injury or surgery, and primarily need guidance on your home exercise program 
  • Managing a chronic condition that requires periodic check-ins with your therapist 
  • Unable to leave your home 
  • Want a therapist to see how you move in your own home environment 

Some benefits of MOTION on the GO include: 

  • Secure messaging with your therapist between visits 
  • Customized exercise and therapy programs you can access anytime 
  • No commuting in traffic or bad weather 
  • The ability to track your progress anytime 

How to Join Your Visit

All you need is a smartphone, tablet, or computer with internet access. Before your appointment, your therapist will send you an invitation for your virtual visit. Simply click the link on your preferred device and follow the instructions to get connected. Our team is happy to walk you through the process if you have any questions before your first visit. 

Our Telehealth Therapists

MOTION's telehealth therapists have completed specialized training in virtual rehabilitation, including evidence-based coursework on current telehealth approaches, clinical best practices for delivering care in a virtual environment, and technology and administrative solutions to support a smooth experience for our patients. Our telehealth program is supported by ongoing research to ensure we stay current with the latest tools and best practices in virtual care. 

The MOTION Difference

Specialty-Level Care

Target your discomfort at the source with a customized treatment plan.

Caring Physical Therapists

Gain a team of therapists committed to your recovery.

Be Known — Not Just a Number

No two patients are alike — and neither is their care.

Telehealth Locations

Boston

Brooklyn

Dutchess County

Nassau County

Orange County

Putnam County

Queens

Rockland County

Westchester County

Frequently Asked Questions

  • Please bring a form of identification, your insurance card, and a method of payment if required. Having these items ready helps us check you in smoothly and ensures there are no delays with your appointment. Some of our clinics operate as cashless and checkless locations, meaning credit card payments are the only form of payment accepted. Online payment through MyChart is also available for your convenience.

    For every visit, we recommend wearing loose, comfortable clothing that allows you to move freely and gives your therapist access to the area being treated. Many patients find that athletic wear, such as shorts, yoga pants, and sneakers, works best, but any clothing that lets you move comfortably is acceptable.

  • Most physical therapy plans recommend 2–3 visits per week for 4–6 weeks. The exact number will depend on your condition, your doctor’s referral, insurance coverage, and how quickly you progress. Our team will verify your insurance benefits before you begin and review them with you at your first visit to ensure there are no surprises. If your plan has a high deductible, we’ll also reach out beforehand to provide full transparency about any potential out-of-pocket costs.

  • Your first appointment will include a full, comprehensive evaluation so we can understand what’s causing your pain and build a personalized treatment plan that works for you. We ask that you arrive 15–20 minutes early so you have time to complete any remaining paperwork and review your insurance benefits. You can save time by completing your new patient forms online before your first visit.

    During the evaluation, your therapist will take time to learn about your medical history, listen to your concerns, and perform a detailed assessment to understand the root cause of your symptoms. This information helps us create a treatment plan tailored specifically to your needs and goals.

    You’ll then begin your initial treatment session. This usually includes guided exercises and stretches that focus on building strength, improving mobility, and reducing pain. Depending on your condition, your therapist may also incorporate other techniques to support your recovery.

    At the end of your visit, you’ll receive a personalized Home Exercise Program (HEP) to continue your progress between sessions.
    Follow-up visits focus on advancing your program, tracking progress, and making adjustments to keep you moving forward. Because we schedule future visits ahead of time, please bring your schedule with you to help us plan your upcoming visits.

  • You should wear loose clothes that make it easy to move. We also recommend sneakers. Workout clothes will work, but any comfortable clothing will work fine. Plan on giving your therapist access to your area of concern. The less your clothes restrict your movement and the more comfortable you are, the better. Shorts, yoga pants, or athletic / loose fitting pants and a tee shirt are all good options.

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